Shipping policy

Shipping Policy

Orders are processed as quickly as possible. Processing times may vary depending on the service purchased and the parts required to complete the service.

Mail-In Services

For mail-in programming or repair services, customers are responsible for shipping the required parts to us. We recommend using a shipping method that includes tracking and adequate packaging to protect all components during transit.

Return Shipping

Return shipping is included only when specified in the purchased service. Once the service is completed, parts will be shipped to the address provided with the order.

Processing Time

Typical processing time is 1–5 business days after the required parts are received, depending on the service and current workload. Shipping transit time is not included in the processing time.

Shipping Delays

Carrier delays are outside of our control. We are not responsible for delays caused by shipping carriers, weather, incorrect addresses, or other circumstances beyond our control.

Lost or Damaged Packages

Customers are responsible for packages shipped to us until they are delivered. We strongly recommend using tracking and appropriate insurance for valuable electronic components.